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Global Energy Source Service 24

Global Energy Source

globalenergy.kz

Global Energy Source is the engineering and energy company of ASR HOLDING, specializing in the delivery of integrated engineering, energy, and infrastructure solutions for corporate clients, industrial enterprises, government organizations, and the quasi-public sector.

Operating across the B2B and B2G segments, the company serves as a centralized engineering and project management organization, providing comprehensive project delivery — from technical concept development and engineering coordination to procurement management, implementation, commissioning, and long-term operational support.

The operating model of Global Energy Source is built around strategic cooperation with an extensive network of engineering companies, design institutes, equipment manufacturers, installation contractors, and specialized technical partners.

Depending on the scale and complexity of each project, the company assembles dedicated project teams and allocates specialized engineering, installation, and technical work packages to qualified contractors with relevant industry expertise.

While individual project activities may be performed by specialized partners, Global Energy Source retains centralized responsibility for engineering coordination, project management, procurement, quality assurance, scheduling, budgeting, technical supervision, and interaction between all project participants.

As one of the core business divisions of ASR HOLDING, Global Energy Source brings together clients, engineering consultants, manufacturers, suppliers, contractors, and technical specialists within a unified project delivery framework.

This operating model enables the company to efficiently manage projects of varying scale and complexity, engage specialized industry expertise, and maintain consistent engineering, quality, and operational standards throughout the entire project lifecycle.

Service 24 is a structural division of Global Energy Source, operating within ASR HOLDING and specializing in professional technical services for private customers.

Focused on the B2C segment, the company provides installation, commissioning, diagnostics, preventive maintenance, emergency repair, modernization, and long-term technical support for residential heating, energy, and engineering systems.

The primary objective of Service 24 is to support customers throughout the entire lifecycle of their equipment — from initial installation and commissioning to scheduled maintenance, technical diagnostics, repairs, system upgrades, and ongoing operational support.

The operating model of Service 24 is based on cooperation with a network of authorized service partners, certified installation companies, and specialized technical professionals. Depending on the region, equipment type, and service requirements, the company coordinates qualified field teams while maintaining centralized management and uniform service standards.

As a structural division of Global Energy Source, Service 24 benefits from the engineering expertise, technical standards, procurement capabilities, and operational experience developed through the implementation of large-scale energy and industrial projects.

This expertise is adapted to the requirements of private customers, enabling the company to provide reliable, professional, and technically competent services for residential engineering systems and equipment.

Service 24 manages the entire customer journey — from receiving service requests and conducting technical diagnostics to dispatching specialists, coordinating spare parts, supervising service operations, and providing ongoing technical assistance.

Supported by the engineering capabilities of Global Energy Source and the broader partner ecosystem of ASR HOLDING, Service 24 delivers responsive, reliable, and professional technical services while maintaining a consistent customer experience and uniform service standards across all regions of operation.